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Frequently Asked Questions

Frequently Asked Questions

General

We welcome walk-ins! For a more personalized experience, we recommend scheduling an appointment to ensure dedicated time just for you.

Applying is simple! You can easily complete your application online at your convenience through our website. If you need any assistance, feel free to reach out!

Once we have all your information, we’ll process your application quickly. Approval typically takes between 5 minutes and 72 hours, and we’ll keep you updated throughout the process!

Yes, we offer lease terms from 3 to 15 months. Please note, leases shorter than 12 months may include a short-term premium.

You can pay rent online via e-check, credit, or debit card, and set up automatic payments for convenience. Rent can also be paid in person at participating locations through our walk-in payment system.

Yes, renter's insurance is required to protect your belongings. If you prefer not to cover them yourself, you can opt for our LLIP program for just $10.95/month.

Currently, all utilities are the resident's responsibility and are not included in your rent.

Setting up utilities is easy! Contact Ameren Electric for electricity. Water, sewer, and trash services are managed through Conservice and will be added to your ledger. Please note that Conservice bills 60 days behind, so charges may appear later. Final utility charges will be applied in your last month before move-out

Spectrum offers a variety of cable and internet options to suit your needs!

Amenities

Our community offers a wide range of amenities designed for your comfort and convenience, including a Playtopia Playground, 24-hour Fitness Fusion, a Pristine Pool with cabanas, a Puppy Play Park, propane and charcoal grills, an iMac Cyber Café with printing, an outdoor CrossFit Studio, concierge package services, a relaxing sauna, and a Pampered Paws station for your furry friends. Everything you need for a vibrant, balanced lifestyle is right here!

Absolutely! We offer free parking throughout the community, plus a complimentary carport with every apartment for added convenience.

Great news! Every apartment comes with its own in-unit washer and dryer, so you can enjoy the convenience of laundry right at home—no shared facilities required!

Pet Policy

Yes! We’re a pet-friendly community and welcome up to 2 pets per apartment. Our community features a Puppy Play Park for off-leash fun and a Pampered Paws Spa to keep your pets looking their best!

Location

ReNew Chesterfield offers a unique blend of tranquility and convenience, nestled in a lush, tree-lined setting with easy access to Hwy 141 and Clayton Rd. Residents enjoy proximity to top employers like Amdocs, recreational spots such as Bowlero Chesterfield, and vibrant dining options like EdgeWild Winery. Nearby schools, including Parkway West High, along with shopping at Whole Foods and Chesterfield Mall, make everyday living both comfortable and convenient.

We’re located within the Parkway West School District, a highly acclaimed, AAA-rated district.

The nearest grocery stores are Whole Foods and Schnucks, both just 0.7 miles away.

Maintenance

Yes, we have an on-site maintenance team available during business hours to handle routine requests. For after-hours emergencies, our team is also available to address urgent issues that can’t wait until the next day. We're here to ensure your home is always well taken care of!

For maintenance issues, you can submit a service request through your resident portal or contact our office directly for assistance.

You’re not required to be home for routine service requests, but if you'd prefer to be present, simply select that option when submitting your request through the portal. If you have pets, we kindly ask that they be secured to allow our maintenance team easy access to your home. For after-hours emergency calls, we do ask that you be home to let our team in. We’re here to help and make the process as smooth as possible!

Didn't find an answer?

Our team is always ready to answer your questions.